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Payment & Delivery

Payment Method

senangPay

  • We use senangPay as our main online payment gateway.
  • Credit & Debit Cards - All Visa & Mastercard
  • FPX - Internet Banking such as Bank Islam, Maybank2u, CIMB Clicks, HongLeong Connect, RHB Now, AmBank and Public Bank and More.

 

Maybank

  • Make payment to our Maybank account if you prefer direct bank-in through ATM, Counter or Online Transfer without using Payment Gateway.
  • NOTE: For direct bank-in through ATM, we do not offer any balance refund. The balance will be deposited as your Store Credits upon request before shipment (need to register an account). The Store Credits could be used any time for your future purchase.
  • ​Account number will be shown during checkout.
  • Please let us know if payment is made in order to speed up your order.
  • Your order will not be processed until the payment is cleared.
  • SMS & Whatsapp : 016 812 2199

 

 

General Delivery Terms

  • Store pick up is not available. All parcels are delivered by postal service.
  • Please refer to individual Courier Service for parcel dispatch day.
  • If the dispatch day falls on Public Holidays, Saturday or Sunday, dispatch will be on the next working day.
  • All transit time are subject to transport conditions and volume of mail traffic.
  • If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery.
  • We are not responsible for wrong or undelivered addresses.
  • In case the courier service returned the parcel due to wrong address, we will contact you immediately through phone or email. Shipping fees are payable by buyer for re-delivery. The order is considered complete if there is no reply at all for 7 days. After 7 days, re-delivery is applicable depending on stock availability or refund will be issued should stock went out.
  • All parcels are shipped from Kota Kinabalu, Sabah, Malaysia

Pos Laju

  • PosLaju is available to whole Malaysia.
  • Delivery to West Malaysia only by PosLaju.
  • The estimated transit time frame is 1 - 3 working days.
  • Parcels are dispatched everyday from Monday to Friday after cleared payment.

SkyNet

  • SkyNet is available to Labuan and certain areas in Sarawak.
  • The estimated transit time frame is 1 - 3 working days.
  • Parcels are dispatched everyday from Monday to Friday after cleared payment.

UTS Logistics

  • UTS Logistics is available only to certain areas in Sabah.
  • The estimated transit time frame is 1 - 3 working days.
  • Parcels are dispatched everyday from Monday to Friday after cleared payment.

Bus Transport Service

  • Bus Transport Service delivery is only to certain areas in Sabah and Brunei.
  • Parcels are dispatched every Wednesday and Thursday after cleared payment.
  • Currently, this delivery service is available to the following areas:
    • Lahad Datu
    • Sandakan
    • Tawau
    • Semporna
    • Brunei

 

 

Tracking Number

  • Tracking number will be sent to you within 1 business day once the package is dispatched.