Payment & Delivery

Payment Method

senangPay

  • We use senangPay as our main online payment gateway.
  • Credit & Debit Cards - All Visa & Mastercard
  • FPX - Internet Banking such as Bank Islam, Maybank2u, CIMB Clicks, HongLeong Connect, RHB Now, AmBank and Public Bank and More.

 

 

General Delivery Terms

  • Store pick up is not available. All parcels are delivered by postal service.
  • Please refer to individual Courier Service for parcel dispatch day.
  • If the dispatch day falls on Public Holidays, Saturday or Sunday, dispatch will be on the next working day.
  • All transit time are subject to transport conditions and volume of mail traffic.
  • If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of the late delivery.
  • We are not responsible for wrong or undelivered addresses.
  • In case the courier service returned the parcel due to wrong address, we will contact you immediately through phone or email. Shipping fees are payable by buyer for re-delivery. The order is considered complete if there is no reply at all for 7 days. After 7 days, re-delivery is applicable depending on stock availability or refund will be issued should stock went out.
  • All parcels are shipped from Kota Kinabalu, Sabah, Malaysia

Pos Laju

  • PosLaju is available to whole Malaysia.
  • Delivery to West Malaysia only by PosLaju.
  • The estimated transit time frame is 1 - 3 working days.
  • Parcels are dispatched everyday from Monday to Friday after cleared payment.

UTS Logistics

  • UTS Logistics is available only to certain areas in Sabah.
  • The estimated transit time frame is 1 - 3 working days.
  • Parcels are dispatched everyday from Monday to Friday after cleared payment.

Bus Transport Service

  • Bus Transport Service delivery is only to certain areas in Sabah and Brunei.
  • Parcels are dispatched every Wednesday and Thursday after cleared payment.
  • Currently, this delivery service is available to the following areas:
    • Lahad Datu
    • Sandakan
    • Tawau
    • Semporna
    • Brunei

 

 

Tracking Number

  • Tracking number will be sent to you within 1 business day once the package is dispatched.